Effective Date: May 2026
Welcome to AV Limousine. By accessing our website or booking our services, you agree to the following Terms & Conditions. Please read them carefully.
1. Company Information
AV Concierge & Limousine Service
Amagerbrogade 204A
2300 København S
Denmark
Phone: +45 53 80 24 23
Email: limohoster@gmail.com
2. Services
AV Limousine provides private chauffeur and transportation services including:
- Airport transfers
- Corporate transportation
- Event transportation
- Private chauffeur services
- Luxury limousine services
All services are subject to vehicle availability and booking confirmation.
3. Bookings
- All bookings must include accurate pickup and contact information.
- Booking confirmations are subject to availability.
- We reserve the right to refuse service for incomplete or suspicious bookings.
4. Payments
- Prices are provided in Danish Kroner (DKK) unless otherwise stated.
- Payment may be required in advance for certain bookings.
- Additional charges may apply for:
- Waiting time
- Extra stops
- Route changes
- Damage caused by passengers
5. Cancellation Policy
- Cancellations made at least 24 hours before pickup may qualify for a refund.
- Late cancellations or no-shows may be charged fully or partially.
- Refund processing times may vary depending on the payment provider.
6. Passenger Responsibilities
Passengers agree to:
- Behave respectfully toward drivers
- Avoid damaging vehicles
- Follow Danish laws and safety regulations
We reserve the right to terminate a ride without refund if passenger behavior is unsafe, abusive, or illegal.
7. Delays & Force Majeure
AV Limousine is not responsible for delays caused by:
- Traffic conditions
- Weather
- Road closures
- Accidents
- Government restrictions
- Events beyond our reasonable control
We will make reasonable efforts to provide timely service under all conditions.
8. Limitation of Liability
While we strive to provide reliable and professional service, AV Limousine shall not be liable for:
- Indirect or consequential losses
- Missed flights or appointments due to unforeseen delays
- Personal belongings left in vehicles
Passengers are responsible for checking their belongings before leaving the vehicle.
9. Website Use
You agree not to:
- Misuse the website
- Attempt unauthorized access
- Upload malicious software
- Copy website content without permission
10. Privacy
Your use of this website is also governed by our Privacy Policy available at:
11. Intellectual Property
All content on this website including logos, text, images, and branding belongs to AV Limousine unless otherwise stated.
Unauthorized reproduction or distribution is prohibited.
12. Changes to Terms
We reserve the right to update these Terms & Conditions at any time without prior notice.
Updated versions will be published on this page.
13. Governing Law
These Terms & Conditions are governed by the laws of Denmark.
Any disputes arising from the use of our services shall be subject to the jurisdiction of Danish courts.
14. Contact Information
AV Concierge & Limousine Service
Amagerbrogade 204A
2300 København S
Denmark
Phone: +45 53 80 24 23
Email: limohoster@gmail.com